Terms of Service

Draft terms for deployment planning. Uptime commitments require a signed operator agreement and are not a report of measured service availability.

These Terms of Service ("Terms") govern your access to and use of the Enterprise SOCKS5 Proxy Network services, website, and applications (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.

If you are using our Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms. References to "you" and "your" refer to both the individual and the organization.

1. Account Creation

• You must provide accurate and complete registration information
• You are responsible for maintaining the confidentiality of your account credentials
• You must be at least 18 years old to use our Services
• Each API key is tied to a single customer account and cannot be shared

2. Security Responsibilities

• Notify us immediately of any unauthorized use of your account
• Use strong, unique passwords for your account
• Rotate API keys regularly for security best practices
• Implement appropriate rate limiting in your applications

1. Subscription Plans

• Services are billed on a monthly or annual subscription basis
• Prices are subject to change with 30 days notice
• Bandwidth overages are billed according to your plan's terms
• No refunds for partial months of service

2. Payment Terms

• All fees are exclusive of taxes
• Payment is due upon invoice receipt
• Late payments may result in service suspension
• Enterprise plans may have custom payment terms

3. Cancellation

• You may cancel your subscription at any time
• Cancellation takes effect at the end of your billing cycle
• No prorated refunds for early cancellation
• Data may be deleted 30 days after cancellation

You agree not to use the Services for:

• Illegal Activities: Any unlawful purpose or violation of applicable laws
• Malicious Activities: Hacking, phishing, denial of service attacks, or spreading malware
• Spam & Abuse: Sending unsolicited communications or scraping protected content
• Fraud: Identity theft, credit card fraud, or financial scams
• Copyright Infringement: Distributing copyrighted material without permission
• Child Exploitation: Any content or activity involving child exploitation
• Network Abuse: Excessive bandwidth consumption that impacts other users

We reserve the right to suspend or terminate accounts violating these terms without notice.

1. Uptime Commitment

We commit to 99.9% monthly uptime for our core proxy services. Scheduled maintenance windows are announced at least 48 hours in advance and do not count against uptime calculations.

2. Support Response Times

• Critical Issues: 1 hour response during business hours
• High Priority: 4 hour response during business hours
• Normal Priority: 24 hour response
• Low Priority: 72 hour response

3. Service Credits

If we fail to meet our uptime commitment, eligible customers may receive service credits as outlined in our separate Service Level Agreement document.

All rights, title, and interest in the Services, including all intellectual property rights, are and will remain the exclusive property of Enterprise SOCKS5 Proxy Network and its licensors.

You retain ownership of your data. By using our Services, you grant us a limited license to process your data solely for the purpose of providing the Services.

To the maximum extent permitted by law, Enterprise SOCKS5 Proxy Network shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities.

Our total liability for any claims arising from these Terms or your use of the Services shall not exceed the amount you paid us in the 12 months preceding the claim.